Privacy Policy

Welcome to PDFSolving ("we," "our," or "us"). This Privacy Policy explains how we operate our PDF processing services and why your data is inherently secure when using our platform. Please read this policy carefully.

1. Information We Do NOT Collect

Because of our strict local-processing architecture, we explicitly do not collect or have access to:

• The contents of the PDF files you edit, convert, or compress.
• The file names of your documents.
• Any metadata associated with the files you process on our platform.

2. Information We Do Collect

2.1 Personal Information (Optional)

We may collect personal information only if you voluntarily provide it to us when you:

• Register for an optional account (Name, Email, Password).
• Contact us for support.
• Subscribe to our newsletter.

2.2 Automatically Collected Information

To keep our site running smoothly and to understand general user demand, we automatically collect basic analytics data when you visit our website:

• IP address and general location data.
• Browser type and operating system.
• Pages viewed and which tools are most frequently used.

3. How We Use Your Information

The minimal information we collect is used strictly for the following purposes:

• Service Provision: To provide, maintain, and improve the user interface of our tools.
• Account Management: To manage your optional user profile.
• Communication: To respond to your support inquiries.
• Analytics: To understand general traffic patterns.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share basic analytic data in the following circumstances:

• Service Providers: We use trusted third-party analytics (e.g., Google Analytics) to monitor website traffic.
• Advertising Networks: To keep our premium services 100% free and unlimited, we display ads via third-party networks (e.g., Monetag). These networks may use cookies to serve relevant ads.
• Legal Requirements: If mandated by law, though we cannot provide document data as we do not possess it.

5. Data Security

Although your files remain on your device, we implement strict security measures to protect the website infrastructure and your optional account data:

• SSL/TLS encryption for all website connections.
• Secure server infrastructure for account management.
• No server-side file processing environment to be breached.

6. Your Rights and Choices

6.1 General Rights

If you have created an optional account, you have the right to:

• Access your personal account information.
• Correct inaccurate profile information.
• Delete your account and associated profile data completely.

6.2 Rights of Indian Users (DPDPA 2023)

If you are located in India, your personal data is protected under the Digital Personal Data Protection Act, 2023 (DPDPA). You have the right to access, correct, or erase your account data, and the right to withdraw consent at any time.

7. Cookies and Tracking Technologies

We use cookies to enhance your UI experience and serve relevant advertisements that keep our service free. For detailed information, please see our Cookies Policy.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our services constitutes acceptance of the updated policy.